We want you to be 100% satisfied with your La Floresta Café experience! Since we have exceptional beans quality and bag materials, we can guarantee the freshness of our coffees for up to one year. If you're not completely satisfied with your order, you can return or exchange your ordered products within 30 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us here and we'll try to make things right.
To return or exchange an item please follow the steps below:
- Include a copy of the packing slip or confirmation email and note your desired replacement product.
- Mail your return package to:
La Floresta Café Inc.
PO Box 622394
Oviedo, FL, 32762
- Once your return is received, your new order will be shipped out at no additional cost or we will issue you a refund,